Order Management Production Release Notes – April 2, 2025

OM-14722 (Epic OM-12485)

Prevent Title Order – Provider not Given, No First Allocation Provider Match Error Update. Updates logic so Lenders receive the error "Unable to create order: The next allocated Provider associated with your account does not support the Product determined by the supplied loan criteria" when API orders lack a Provider but request a Product Decision and the next allocated Provider doesn't support the recommended product.

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OM-14721 (Epic OM-12485)

Prevent Title Order – Provider & Product not Given, No First Allocation Provider Match Error Update. Updates logic for the same error message when API orders lack both Provider and Product and the next allocated Provider doesn't support the recommended product.

X

OM-14487

Remove Contents of Note from the Order Notes Email Notification to the Lender and the Provider. Changes note email content to include a link to access the order and associated note instead of showing the actual note content.

X

OM-14625

Add Provider Id to the Order Assignment Task and Service Event Messages. Adds the Title or Closing Provider ID to Order Assigned updates sent to Encompass.

X

X

OM-14747

Update logic associated with the "SSO – Disable Web Log-In" option in the User Detail popup to allow EPC iframe access. Allows SSO users to access Order Management via a LOS iFrame while still preventing direct website login.

X

OM-14432

Add Payoff Account Number to the Add Doc API and send to Lender. Adds Payoff and Subordination Account Numbers from providers to the AddDocument XML and subsequent Lender messages.

X

OM-14750

Update Order Summary Report to include additional columns for completed products. Adds Product Type columns to the Provider's Turn Time Summary Report.

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OM-14542

Provider Dashboard Title Active Orders Discrepancy. Corrects the Dashboard "Active Orders" column chart so it matches the number of orders shown on the Active Order pipeline list.

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