- DATE:
- AUTHOR:
- The Cotality Title Order Management team
Production Release – July 15, 2026
The production release scheduled for July 15, 2026, includes several key updates. Below are the details of what's included in this release and how it supports our ongoing efforts to improve system performance and user experience. Please subscribe to receive notifications when new product news and release notes are posted.
Issue resolutions
Title product selection rules update (18722): We fixed an issue that could allow title orders to be created with the wrong provider product when lender product rules did not identify a valid match. With this update, the system now displays the error "Unable to create order: Product Rules unable to determine product based on supplied loan criteria" instead of creating an order with an incorrect product.
Corrected placement of Title Order notes (19475): We fixed an issue where notes submitted through the API in a Title Order request were incorrectly added to Appraisal Order Notes. With this update, the system now correctly adds these notes to Title Order Notes as intended.
Improved duplicate order handling (19316): We fixed an issue that could prevent valid orders from being created for the same loan when submitting multiple product types. Previously, duplicate order checks were incorrectly applied due to dependency on provider search settings, causing users to see an "order already exists" error even when submitting different products. With this update, duplicate handling is now applied correctly and independent of provider search settings, allowing valid orders to proceed without unnecessary errors.
Improved order email link (19325): We fixed an issue that could display a blank page when users clicked order links from email notifications. Unauthorized users now receive a clear error message instead of a blank screen.
Signing status notification fix (OM-19612): We fixed an issue where Title Order Management sent duplicate signing status notifications when receiving signing updates from Resware. Previously, clients received both the actual status and an additional "Completed" status. Now, Order Management sends only the status received from the provider, eliminating duplicate notifications.
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Please do not hesitate to contact your Client Success Manager with any questions. You can also reach out to the Cotality Support Team at ordersupport@closing.com or 866-256-7464.