- DATE:
- AUTHOR:
- The Cotality Title Order Management team
SIT Release
Maintenance Schedule
The system will undergo deployment during these windows:
SIT: 12:00 pm – 2:00 pm CDT
Production and Refresh: 10:00 pm CDT – 3:00 am CDT
There may be intermittent connectivity issues during the deployment window. If you experience any issues during this time, please wait 5-10 minutes and then try again.
Introduction
The release focuses on improving Order Management with new enhancements, performance improvements, and issue resolutions that provide a better experience for our users.
Platform Enhancements
Add New Fields to Standard Commitment XML (15113) — Adds the following fields to the existing Commitment XML: Renewal Extension Description, Project Development Name, Tax Land Improvements Available, Mortgages Count, Liens Count, Non Mortgage Liens Count, Final Vesting To Read Type, Borrower fields (First Name, Middle Name, Last Name, Suffix, AKA, Vesting Type), and CoBorrower fields (First Name, Middle Name, Last Name, Suffix, AKA, Vesting Type).
Title Status Update Lender Email (15461) — Email language revised for clarity.
Add 'AccountNumber' to Status Messages (14757) — Account Number added to Payoff Ordered and Subordination Ordered events sent to Lenders.
User Experience Improvements
Title Provider Order Notes (15170) — When a Title Provider enters a note, they no longer see the Lender's custom note features.
Issue Resolutions
Secondary Monitor Display Issue (15420) — Resend Order popup alignment corrected.
Unassigned Tab Filter (14521) — Appraisal Pipeline Unassigned tab now displays only unassigned orders.
Performance Improvements
Order Details Page Latency Issue (14968) — Latency reduced for improved page access performance.
Support Contact Information
Order Management Support Hours: Weekdays 6 a.m. – 5 p.m. PST Phone: 866-256-7464 Email: ordersupport@closing.com