Order Management SIT/UAT Release – May 5, 2025

System Maintenance Windows

The release includes scheduled downtime across multiple environments:

• May 5, 2025: SIT/UAT from 12:00 pm – 2:00 pm CDT

• May 6, 2025: UAT from 12:00 pm – 2:00 pm CDT

• May 6, 2025: SIT from 4:00 pm – 6:00 pm CDT

Users should expect possible connectivity disruptions during these periods and wait 5-10 minutes before retrying if issues occur.

Key Improvements

Platform Enhancements (15113) — Add New Fields to Standard Commitment XML: This enhancement adds the following fields to the existing Commitment XML:

• Renewal Extension Description

• Project Development Name

• Tax Land Improvements Available

• Mortgages Count

• Liens Count

• Non-Mortgage Liens Count

• Final Vesting to Read Type

• Borrower — First Name, Middle Name, Last Name, Suffix, AKA, Vesting Type

• CoBorrower — First Name, Middle Name, Last Name, Suffix, AKA, Vesting Type

User Experience (15170): Title providers receive a streamlined note interface that removes "Lender's custom note features" from their view.

Issue Resolutions:

• Signing Completed Outbound Error (15266) — Resolved an issue where Title Providers received an error when sending the "Signing Complete" status, ensuring the updated status is successfully sent to EPC.

• Secondary Monitor Display Issue (15420) — Fixed an issue where the popup for the Resend Order feature was misaligned on the user's secondary monitor.

Support Contact Information

Reach Order Management Support weekdays 6 a.m. – 5 p.m. PST via 866-256-7464 or ordersupport@closing.com.