Hotfix Release Notes

Important Notice: Upcoming Transaction Fee & Billing Updates

On January 28, 2026, Cotality distributed a formal notification outlining upcoming provider-paid transaction fee increases and aligned billing triggers that will take effect on April 1, 2026.

If you are a provider who should have received this information but did not, please contact our Customer Experience team. They can provide the notice and add you to our reminder list. We also encourage you to share this announcement with the appropriate teams within your organization to ensure everyone is informed ahead of these changes.

Introduction – Hotfix

Order Management has scheduled a hotfix deployment. Below are the details of what's included in this release:

• Signing request time offset issue (18495): This fix corrects an issue with the SigningRequest time zone conversion logic used in EPC for Service Order Updates. The issue caused delivered signing times to be offset by one hour due to incorrect handling of Daylight Saving Time (DST). This fix ensures accurate time zone conversion for all time zones.

Deployment Schedule:

• UAT deployment will begin on Friday, March 13, at 10:00 AM CDT and is expected to conclude by 12:00 PM CDT

• SIT deployment will begin on Monday, March 16 at 4:00 PM CDT and is expected to conclude by 6:00 PM CDT

• Production deployment will begin on Monday, March 16 at 10:00 PM CDT and is expected to conclude by 4:00 AM CDT.

During this deployment window, you may experience intermittent connectivity issues. If so, please wait 5-10 minutes and then try again.

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Please do not hesitate to contact your Client Success Manager with any questions. You can also reach out to the Cotality CX Team at ordersupport@closing.com or 866-256-7464.