Order Management Production Release Notes – March 17, 2025

OM-13474

Prevent Title Order – No Product Found when Provider and Product not Given. Updates logic so Lenders receive the error "Unable to create order: None of the Providers associated with your account support the Product determined by the supplied loan criteria" when an API order does not include a Provider or Product type, and no Provider is found that supports the recommended product.

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OM-12512

Prevent Title Order – No Provider Found when Provider not Given. Updates logic so Lenders receive the error "Unable to create order: None of the Providers associated with your account support the Product determined by the supplied loan criteria" when an API order does not include a Provider and a Product Decision is requested, but no Provider is found that supports the recommended product.

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OM-14461

Remove Status Event from Dropdown when not Enabled for Lender to Receive. Removes a status event from the Provider's Add Status dropdown if the Lender does not want to receive an update for that status. Previously the option was available for the Provider to select but could not be submitted; this enhancement removes the option altogether.

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OM-14485

Create a Title Order Summary Report. Creates a new report type, the "Summary Turn Time Report," for Title Providers to view a summary of their orders by Ordered Date, State, and Client. It can be found by clicking the "Reports" link in the top navigation bar.

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OM-14452

Provider Dashboard Appraisal Active Orders Discrepancy (as published on source; this fix is scoped to the Order Management Provider Dashboard). Updates logic so the number on the Provider's Dashboard "Active Orders" column chart matches the number displayed on the Active Order pipeline list.

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OM-14507

Secondary Monitor Display Issue for Provider Search Popup. Fixes an issue where the Provider Search popup displayed on the user's secondary monitor; it now displays in the center of the user's primary monitor.

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OM-14685

APN TaxID Formatted as Datetime. Fixes an issue where incorrect data was sent to Encompass for the APN — the system was erroneously sending a date instead of the APN.

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