Production Release

The Production and SIT releases scheduled for Wednesday, June 25 includes several key updates. Below are the details of what's included in this release. Please note to enhance our testing validation and remediation processes going forward, User Acceptance Testing (UAT) and System Integration Testing (SIT) deployments will be separated. A new calendar will be published that will outline our new release schedule.

Production deployment will begin Wednesday, June 25 at 10:00 PM CDT immediately followed by deployment in SIT.

During this deployment window, you may experience intermittent connectivity issues. If so, please wait 5-10 minutes and then try again.

We continue our commitment to improving Order Management with new enhancements, performance improvements, and issue resolutions that provide a better experience for our users. This release includes platform enhancements and issue resolutions to streamline operations and enhance usability.

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Platform Enhancements

• Prevent Order Invitation Email Reminder when Order is in 'Cancelled' or 'Completed' Status: We updated the Order Email Reminder configuration UI and logic so that title providers do not receive email reminders on cancelled or completed orders.

• Allow Resend Order Invitation Email when Order is in any Status Except 'Accepted', 'Declined' or 'Cancelled': We introduced functionality to allow Users to resend the Order Invitation Email when an Order is any status except 'Accepted', 'Declined' or 'Cancelled'.

• Receive Title Cancel Request from EPC: This enhancement allows OM to receive a cancellation request by an Encompass Web User when added via the 'Send Message' feature on the Services Landing Page.

• Update StatusUpdate Endpoint to Process Lender Status Requests from EPC: This update allows OM to receive the status of 'Approved to Fund' from Encompass Web Clients via the automated Service Order Update functionality.

• Accept AddOrderNote Request from EPC: This enhancement allows OM to receive a note added by an Encompass Web User when added via the 'Send Message' feature on the Services Landing Page.

Issue Resolutions

• Resend Order Not Working: This fix addresses a resend order functionality issue so that Users with the permission to create a Title or Closing order are also able to resend an order.

• Duplicate Entries on Title Product Turn Times Report: This fix removes duplicate entries on Order Management's Title Product Turn Time Report.

• Error when Entering Mortgagee Clause in Client Note Detail with Special Characters: We resolved an issue when a User was not able to save a note with special characters.

• Update logic to Accept a Loan Purpose Type of 'Other' from EPC: This fix addresses an issue where OM was not processing a new Title order when the Loan Purpose type of 'Other' was selected in Encompass Web.

Please do not hesitate to contact your Client Success Manager with any questions. You can also reach out to CoreLogic Support at ordersupport@closing.com or 866-256-7464.

Order Management Support Weekdays: 6 a.m. – 5 p.m. PST 866-256-7464 ordersupport@closing.com