SIT Fix Release

An Order Management deployment occurred on June 20, 2025. The SIT deployment began at 3:00 PM CDT and was expected to conclude by 5:00 PM CDT. Users may have experienced intermittent connectivity issues during this window; if so, please wait 5-10 minutes and then try again.

We continue our commitment to improving Order Management with new enhancements, performance improvements, and issue resolutions.

Platform Enhancements

• Prevent Order Invitation Email Reminder when Order is in 'Cancelled' or 'Completed' Status

• Allow Resend Order Invitation Email when Order is in any Status Except 'Accepted', 'Declined' or 'Cancelled'

• Receive Title Cancel Request from EPC

• Update StatusUpdate Endpoint to Process Lender Status Requests from EPC

• Accept AddOrderNote Request from EPC

Issue Resolutions

• Resend Order Not Working

• Duplicate Entries on Title Product Turn Times Report

• Error when Entering Mortgagee Clause in Client Note Detail with an Apostrophe

• Update logic to Accept a Loan Purpose Type of 'Other' from EPC

Support Information

Order Management Support Weekdays: 6 a.m. – 5 p.m. PST Phone: 866-256-7464 Email: ordersupport@closing.com