UAT Release – June 26, 2026 – Order Management

The UAT release for Order Management, scheduled for June 26, 2026, includes several key updates. Below are the details of what's included in this release and how it supports our ongoing efforts to improve system performance and user experience.

Issues Resolved

• Title product selection rules (18722): Fixed an issue where the system would create an order with an incorrect provider product when lender product rules had no match. The system now returns the error message "Unable to create order: Product Rules unable to determine product based on supplied loan criteria" instead of creating an order with the wrong product.

• Title Order notes placement (19475): Fixed an issue where notes submitted through the API in Title Order requests were incorrectly added to Appraisal Order Notes. These notes now correctly appear in Title Order Notes.

• Duplicate order handling (19316): Fixed an issue where the system prevented valid orders for the same loan when submitting multiple product types, because duplicate checks relied on provider search settings. Duplicate handling is now independent of provider search settings, allowing valid orders to proceed without unnecessary errors.

• Order email links (19325): Fixed an issue where unauthorized users who clicked order email links saw a blank page. They now receive a clear error message instead.

Questions?

Contact the Cotality CX Team at ordersupport@closing.com or 866-256-7464.

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