UAT Release – May 26, 2026

The UAT release, scheduled for May 26, 2026, includes several key updates. Below are the details of what's included in these releases and how it supports our ongoing efforts to improve system performance and user experience. Please subscribe to receive notifications when new product news and release notes are posted.

Platform enhancements

Do not allow Clients or Providers to submit a duplicate New Agent request for an existing or pending email address when inviting a new agent to access the order (19095): To keep your data clean and accurate, we now prevent clients and providers from submitting duplicate New Agent requests for email addresses that are already registered or currently pending access to the order.

Update status in Order Status panel when an Agent adds a new Agent who is auto approved when inviting a new agent to access the order (19108): When Provider adds a new agent who is automatically approved to access the order, we display the status of 'New Agent User Added' in the status in the Order Status panel.

Issue resolutions

Appraisal status duplicate email notifications (18397): We fixed an issue that caused duplicate email notifications to be sent when an appraisal was completed or revised. Loan contacts now receive a single, correct email notification, ensuring clear and consistent communication based on their configuration.

Wire instructions are not being sent to EPC (18395): We fixed an issue where Wire Instructions XML failed to send to EPC when company name information was missing. The system now correctly handles wire instruction XML files with missing or incomplete company name details, preventing processing errors and ensuring wire data is successfully transmitted and status updates are generated as expected.

Improved special character handling in file processing and Title UI (19813, 18876): We fixed issues that could prevent users from accessing orders when document file names contained unsupported special characters (such as |, , or :). The system now automatically strips invalid characters during file import and ensures the Title Order UI safely handles these cases, allowing orders and documents to load and display correctly without errors.

Improved reliability for AppraisalScope order delivery (19109): We fixed an issue where orders could appear successful without being created in AppraisalScope. The system now correctly identifies these failures and only marks an order as successful when a valid response is received. When a delivery issue occurs, the system logs an error and adds a note to the order for better visibility.

Expired order links in emails (17837): We fixed an issue that caused valid order links in email notifications to appear as expired. Authorized users can now access order details from email links without receiving incorrect "access no longer available" errors.

Resend link button display fix (19073): We fixed an issue where the "Resend Link" button text appeared partially cut off when adding agents to EPC invitation orders. The button now displays the full label correctly, improving usability and clarity when managing agent invitations.

Please do not hesitate to contact your Client Success Manager with any questions. You can also reach out to the Cotality CX Team at ordersupport@closing.com or 866-256-7464.