UAT/SIT Release

The UAT and SIT releases scheduled for the week of June 16 includes several key updates. Below are the details of what's included in this release and how it supports our ongoing efforts to improve system performance and user experience. Please note we have updated our release calendar beginning with the current Sprint. A new calendar will be published that will support separate release dates for our UAT and SIT environments.

UAT deployment will begin on Monday, June 16 at 11:00 AM CST and expected to conclude by 1:00 PM CST.

SIT deployment will begin on Wednesday, June 18 at 4:00 PM CST and expected to conclude by 6:00 PM CST.

During this deployment window, you may experience intermittent connectivity issues. If so, please wait 5-10 minutes and then try again.

We continue our commitment to improving Order Management with new enhancements, performance improvements, and issue resolutions that provide a better experience for our users. This release includes platform enhancements and issue resolutions to streamline operations and enhance usability.

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Platform Enhancements

• Prevent Order Invitation Email Reminder when Order is in 'Cancelled' or 'Completed' Status: We updated the Order Email Reminder configuration UI and logic so that title providers do not receive email reminders on cancelled or completed orders.

• Allow Resend Order Invitation Email when Order is in any Status Except 'Accepted', 'Declined' or 'Cancelled': We introduced functionality to allow Users to resend the Order Invitation Email when an Order is any status except 'Accepted' 'Declined' or 'Cancelled'.

• Receive Title Cancel Request from EPC: This enhancement allows OM to receive a cancellation request by an Encompass Web User when added via the 'Send Message' feature on the Services Landing Page.

• Update StatusUpdate Endpoint to Process Lender Status Requests from EPC: This update allows OM to receive the status of 'Approved to Fund' from Encompass Web Clients via the automated Service Order Update functionality.

• Accept AddOrderNote Request from EPC: This enhancement allows OM to receive a note added by an Encompass Web User when added via the 'Send Message' feature on the Services Landing Page.

• Create new Loan Purpose Type of Construction and Update EPC Mapping for the Construction Loan Purpose Type: This enhancement allows OM to display Construction as the Loan Purpose type (instead of the current value of 'Other') in the Order Details page and also allows a Client to select Construction from the Loan Purpose dropdown when creating an order. This new value will also be sent to Providers in the New Order request.

Issue Resolutions

• Integrated Lenders Remove Relationship Type Conversion: We resolved an issue on a Title Order API where Order Management was converting "Sole Ownership" in the <RelationshipVestingType> element to "Individual" on the outbound message to the Lender.

• Resend Order Not Working: This fix addresses a resend order functionality issue so that Users with the permission to create a Title or Closing order are also able to resend an order.

• Duplicate Entries on Title Product Turn Times Report: This fix removes duplicate entries on Order Management's Title Product Turn Time Report.

• Subject Line Displaying Incorrectly on Submitted Notes: We resolved an issue when a User created a note, the subject line text entered did not display correctly when the note was submitted.

• Error when Entering Mortgagee Clause in Client Note Detail with an Apostrophe: We resolved an issue when a User was not able to save a note with an Apostrophe.

• Update logic to Accept a Loan Purpose Type of 'Other' from EPC: This fix addresses an issue where OM was not processing a new Title order when the Loan Purpose type of 'Other' was selected in Encompass Web.

Please do not hesitate to contact your Client Success Manager with any questions. You can also reach out to CoreLogic Support at ordersupport@closing.com or 866-256-7464.

Order Management Support Weekdays: 6 a.m. – 5 p.m. PST 866-256-7464 ordersupport@closing.com