UAT/SIT Release – April 3, 2026

The Order Management UAT/SIT release scheduled for the week of April 6, 2026 includes several key updates. Below are the details of what's included in this release and how it supports our ongoing efforts to improve system performance and user experience.

• UAT deployment will begin on Monday, Apr 6 at 11:00 AM CDT and is expected to conclude by 1:00 PM CDT

• SIT deployment will begin on Wednesday, Apr 6 at 4:00 PM CDT and is expected to conclude by 6:00 PM CDT

During this deployment window, you may experience intermittent connectivity issues. If so, please wait 5-10 minutes and then try again.

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Enhancements

• Add columns to display client name and RefId to title provider order grid (5930): The Provider Order Grid has been enhanced to include two new columns for improved visibility: Client and RefId. The Client column now appears as the first column, displaying the name of the client who placed the order, and the RefId column appears as the second column, showing the associated OM RefId. These updates are applied across the Active, Completed, Archive, and Pre-Alloc tabs, giving providers quicker access to critical order information.

• Ability to update order in Cancelled status (18227): The Order Details UI has been updated to prevent clients from modifying any order that is in a Cancelled status. All editable fields and update actions are now disabled when an order is cancelled, ensuring data integrity and preventing unintended changes to closed orders.

• Disable ability to update order in Cancelled state (18228): Provider users can no longer update orders that are in a Cancelled status. The following actions are now disabled on the Order Details screen: the "Add Status" icon; the Upload button and "Add New" document link (Upload Document); the "Agents" icon (Add Agent, for Invitation orders); and the Clear to Close button. Provider users can still add Notes and send notes to the Lender, which remains fully enabled.

Issue Resolutions

• Title ID (RefID) not passed in UI accepted status (18358): We resolved an issue where the Title ID (RefID) was not being included when orders were accepted through the UI. This update ensures lenders consistently receive the correct RefID in the acceptance message, improving order tracking and downstream processing.

• Title product select rules not working correctly (18208): We've corrected an issue where a title order was incorrectly routed rather than returning an error when the recommended product was not supported by the provider. This has been resolved, and the system will now return a clear validation error to prevent incorrect order routing.

• Failed status error (18539, 18550, 18551): An issue was identified where Order Management was sending an incorrect Service Event Code to EPC, which resulted in error responses and failed processing of service events. This has been corrected, and the appropriate Service Event Code is now sent to EPC, allowing service events Order Received, Order Completed and Signed Closing Package to be processed successfully and returning a success response without errors.

• Commitment date issue (18562): This fix corrected an issue where the TitleCurrentStatusDate in the outbound Commitment XML was generated with an incorrect month value. The date was being formatted using minutes (mm) instead of month (MM), resulting in invalid commitment dates being sent to clients.

Please do not hesitate to contact your Client Success Manager with any questions. You can also reach out to the Cotality CX Team at ordersupport@closing.com or 866-256-7464.