UAT/SIT Release Notes

Important Notice: Upcoming Transaction Fee & Billing Updates

On January 28, 2026, Cotality distributed a formal notification outlining upcoming provider-paid transaction fee increases and aligned billing triggers effective April 1, 2026.

Providers who should have received this information but did not should contact the Customer Experience team for the notice and to be added to the reminder list. The announcement should be shared with appropriate teams within your organization.

Introduction

The Order Management UAT/SIT release scheduled for the week of February 23 includes several key updates:

• UAT deployment begins Monday, Feb. 23 at 11:00 AM CDT, expected to conclude by 1:00 PM CDT

• SIT deployment begins Wednesday, Feb. 25 at 4:00 PM CDT, expected to conclude by 6:00 PM CDT

During deployment, intermittent connectivity issues may occur. Users should wait 5-10 minutes and retry if needed.

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Issue Resolutions

• Duplicate SendMessage_WebRequest for Appraisal XML and PDF (17367): The system was sending duplicate appraisal messages to lenders when both XML and PDF files existed for the same order. A flag was added to prevent duplicate transmissions once an appraisal has been sent.

• Erroneous Duplicate Order Error (17597): Users received duplicate order errors when placing a Closing Only order after a Title Only order for the same loan. The system now recognizes both Global Product Names and enumerations when evaluating valid product combinations. Additional logging captures how product values are sent in payloads.

• Encompass Script Error – Invalid character (17979): A special character handling flaw prevented the Title Order Entry Page from loading successfully in Encompass. This has been corrected.

Contact your Client Success Manager with questions, or reach the Cotality CX Team at ordersupport@closing.com or 866-256-7464.